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What You Need to Know About Consumer Rights

There was a time when consumers had virtually no rights to protect themselves against predatory business practices, but those days are in the past. In an address to Congress in March 1962, President John F. Kennedy set forth what he called the Consumer Bill of Rights. Since JFK’s pronouncement, many state and federal laws have been passed supporting these rights, and today you, as a consumer, have a lot of clout.

At Zimmerman Law Offices, one of our specialties is practicing as consumer rights lawyers in Chicago. We want to make sure that you know your rights as a consumer and know how you may have your grievances corrected.

Holding Businesses Accountable

Most companies follow the law and deal fairly with their customers, but some do not, and they can do a lot of damage to the consumer. As consumer rights lawyers in Chicago, we’re dedicated to ensuring that your rights are protected, and we handle both individual claims and class actions in trying to keep companies honest.

Common Types of Consumer Fraud

Some common types of corporate misconduct include:

  • False advertising of products and services, including misrepresentation of features, quality or other characteristics;
  • Products or services that are faulty, dangerous or defective;
  • Failure to protect a consumer’s vital information such as their Social Security number, bank account or credit card information or other sensitive data;
  • Failure to honor warranties; and
  • Any other unfair or deceptive trade practice affecting a large number of consumers in a uniform way.

Class Action Lawsuits

One problem facing consumers is the relatively small amount of economic damages they suffer from a company’s improper conduct. Knowing that it would cost more to file a lawsuit against a company than they could hope to recover, victims often do nothing. Hence, a company might make huge sums cheating a lot of consumers out of a relatively small amount of money.

Class action suits tip the scales back in favor of the consumer. Hundreds, or perhaps thousands, of wronged consumers joining together in a class action suit can present a serious challenge to even the largest corporation.

If you feel you’ve been wronged by a business concern, contact us by phone (877-440-0020) or email for your free, no-obligation consultation and let us see if we can help you secure the justice you deserve. Individual claim or class action suit? Let’s put our heads together and decide.


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